PART3 35-37

Question 35-37

Hi, I’m calling because I think I left my jacket in the overhead compartment on theplane. It’s blue with white stripes. I arrived earlier today on flight 98 from London.

OK, I’ll just need your seat number so we can check the row you were sitting in. That should be enough information to locate the jacket.

Umm… I was sitting in 36-F, in the last row of the plane.

All right. We’ll call you when we find it. And just so you know, you’ll have to come to the airline counter in the baggage claim area to retrieve it.

 

35 Why is the woman calling?

1. To change an itinerary
2. To request a refund
3. To ask about a lost item
4. To exchange an order

 

36 What information does the man ask for?

1. A description of an item
2. A confirmation code
3. A departure time
4. A seat number

 

37 What is the woman told to do?

1. Go to a baggage claim area
2. Show some identification
3. Speak to a travel agent
4. Complete a form

 

—————————————————————-

 

itinerary : 旅程（表）

refund : 返金

overhead compartment : （機内の）頭上の手荷物入れ

row : （座席の）列

locate : ～を探し出す

just so you know : お伝えしておきますが

airline counter : 航空会社のカウンター

baggage claim area : 手荷物引き取り所

retrieve : ～を回収する

 

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